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Business Analyst

  • Location

    Welwyn Garden City, Hertfordshire.

  • Salary

    £45,000 - £52,000 pa

Job Description

Our clients love software and technology which never stays the same. It's this obsession that drives them to work closely across sectors to understand the business needs of our customers - from professional services to manufacturing to not for profits and more.

They are passionate about helping our customers stay one step ahead of the challenges facing their industry and business. That's why over 1 million users and over 10,000 organisations rely on their software to help their organisation thrive. 

About you:

You are an Agile Business Analyst immersed in digital/software product development using Agile/Lean techniques and methodologies. You are ready to take a key position in our talented technology team developing products and services for the high-growth healthcare technology sector. 

You will have:
• Agile (Scrum, Kanban) expertise in a digital/software product development environment 
• Solid ability to identify and refine User Stories that follow INVEST principles
• Experience working with a range of stakeholders and technical teams across the business
• Experience creating documentation to communicate detailed requirements to development teams
• Experience with Jira, Confluence and diagramming tools such as Visio, Gliffy, etc 
• Strong problem solving and analytical skills, excellent attention to detail and outstanding written and verbal communication skills
• Experience running workshops, facilitation and stakeholder management/communication
• A reasonable level of technical knowledge so you can understand context and challenges of software solutions (components, data flows, integration, etc)

You may also have skills in
• Knowledge of the Health and Social care sector could be beneficial but by no means essential
• Experience working with colocated internal AND offshore based development teams
• Understanding of XML, web-services and standardised integration
• Value Stream Experience

You will need to:
• Working closely with the Product Manager to turn high level feature requests into user stories with reference to existing functionality, product strategy, stakeholders, developers and partners
• Adapting, refining and prioritising user stories through review with the Product Manager, development leads and project stakeholders
• Working with clients and other stakeholders to elicit detailed specifications around feature requests
• Immersed in Agile delivery activities such as sprints, stand-ups, showcases and retrospectives
• Reviewing test plans to ensure required product functionality is correctly covered
• Help ensure teams are focused on MVP and subsequent incremental delivery of value

They are looking for an Agile BA with passion and energy, a desire to collaborate and a strong commitment to excellence to help define and deliver exciting new product to revolutionise our customers' quality of care and operational efficiency. We're a team that wants the best of both worlds - the pace and challenge of latest technologies, whilst having a real purpose and making a positive difference to people's lives. 

They are looking for someone who:

• Embraces an open, honest culture of continuous improvement
• Understands real needs of real people
• Is comfortable working with developers, UX, Design, Business Teams and Senior stakeholders
• Is organised, methodical and calm under pressure
• Is a self-starter who comes to work with their sleeves already rolled up
• Knows when to think 80/20

What does our client offer you?

They are a growing software company and we deliver on what we say we do! We take the development of our people very seriously! We will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference.

In addition to our standard benefits of 25 days holiday, a match contributory pension and healthcare you will get: 
• A Competitive Salary
• Giving Back/Charity days
• Quarterly Socials
• 6 weeks Sabbaticals (after 6 years of service)
• The Access Group Big Break: our all-expenses paid holiday to Spain (when possible)


Full time


Welwyn Garden City, Hertfordshire.