IT HELPDESK SUPPORT

Date: 22nd February 2024
Sector:
Type: Permanent
Location: Bishops Stortford
Salary: £28,000 to £30,000 pa
Start: ASAP
Job Description: Our Bishops Stortford based client is looking for a 1st / 2nd Line Support Assistant to assist the IT Manager in network and desktop support along with any ongoing development projects across the business. You will support teams with any troubleshooting queries or issues they may be experiencing such as laptop or desktop hardware issues, phone systems, desktop or windows, servers and patching or mobile phones.
You must have at least 1 years' experience of working as an IT Support Assistant or IT Administration. This is an onsite position based in Bishops Stortford, Hertfordshire but you must have a driving license to be able to get to their other local offices quickly, if needs be, so access to own vehicle is a must!
Skills/Experience Required:
  • Microsoft 365 and Office 365 including associated packages.
  • Microsoft Teams administration.
  • Windows Desktop Operating systems.
  • Microsoft Server 2016 onwards administration.
  • Hardware installation and maintenance of Desktops, Laptops and Servers.
  • Exposure to and knowledge of Virtualisation environments.
  • Enterprise WiFi administration.
  • Backup systems both local and in cloud.
  • Systems security.
  • Knowledge of network infrastructures.
  • Familiarity with some Linux Servers administration.
  • Firewall Administration and connectivity.
  • VOIP telephony administration.
  • Exposure to administration of MS SQL.
  • MDM and mobile device setup/admin.
  • Email Filtering
  • RMM/MSP software
Benefits:
  • Salary £28,000 to £30,000 pa
  • 3% pension contribution
  • Free onsite parking
  • 29 days holiday
  • Hours of work: Monday to Friday 9am -5pm, some flexibility needed as per business needs.
  • 35 hours per week
Reference:
Recruiter Details: Purely Personnel – Harlow office
Email to apply: contact@purelypersonnel.co.uk